Terms of service


Terms and Conditions for North Andes Coffee GmbH


  1. Introduction

By purchasing from North Andes Coffee GmbH, you accept and agree to be bound by the terms and provision of this agreement. Please read these terms carefully before making a purchase.


  1. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and trademarks, is the property of North Andes Coffee GmbH and is protected by international copyright laws.


  1. User Account

To make a purchase, users may be required to create an account. Users are responsible for any activity that occurs under their account and are responsible for safeguarding their login credentials.


  1. Product Information and Availability

  1. a) All products listed on our website are subject to availability. We continuously update our online shop. However, in the unlikely event that an item is marked as available but is out of stock, we will contact you immediately to discuss potential solutions.

  1. b) All coffees are roasted within 8 days before shipping unless stated otherwise.

  1. Pricing and Payment

  1. a) Prices for our products are subject to change without notice but will not affect orders that have already been confirmed.

  1. b) All payments are due upon completion of order. If a payment is not received or the payment method is declined, the buyer forfeits the ownership of any items purchased.

  1. Shipping, Returns, and Refunds

Please refer to our shipping and return policy for detailed information regarding the shipment, potential returns, and refunds.


  1. Liability for Goods Delivery

North Andes Coffee GmbH acts in good faith to ensure timely and accurate delivery of goods. If a delivery fails for reasons beyond our control, we will reimburse the buyer as outlined in our shipping and return policy.


  1. Third-party links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party websites.


  1. Limitation of Liability

North Andes Coffee GmbH will not be liable for any direct or indirect damages arising from the use of the website, our services, or the consumption of our products.


  1. Termination

We reserve the right to terminate or suspend user accounts or access to our website without prior notice or liability for any reason, especially in the event of breach of these terms.


  1. Changes to Terms and Conditions

North Andes Coffee GmbH may change these Terms and Conditions from time to time, and the revised version will be effective when displayed here.


  1. Governing Law

These terms and conditions are governed and construed in accordance with German law.


  1. Dispute Resolution

Any disputes related to your use of the site, our products, or these terms will be resolved in the jurisdiction of Berlin, Germany.


  1. Contact Us

For any questions regarding these terms, please contact us at contact@northandescoffee.de.