Privacy policy


Privacy Policy of North Andes Coffee GmbH


The protection of your personal data is paramount at North Andes Coffee GmbH. We are committed to ensuring that your privacy is protected and adhere strictly to the guidelines set out by the GDPR effective from 25 May 2018. 


  1. Overview

  1. Data Controller & Protection Officer

Company Name: North Andes Coffee GmbH 


Contact: Email: Contact@northandescoffee.de


  1. Purposes of Data Processing, Legal Bases, and Categories of Recipients

3.1 Accessing our Service 

Whenever you access our site, user data is transmitted by your internet browser and stored in server log files. This data includes IP address, date and time of the request, content requested, etc.


3.2 Data Processing for Handling Payments

We process your payment data for the purpose of completing your purchase.


3.3 Data Processing for Customer Support & Care


3.3.1 Google Analytics 4 - Utilized for understanding user behavior on our site to improve the user experience.


3.3.2 Google Tag Manager - Assists in managing and deploying marketing tags.


3.3.3 Google Search Console - Helps monitor and optimize our site's presence in Google Search results.


3.3.4 Google Ads - Used for advertising our products online and tracking ad campaign performance.


3.3.5 Facebook Pixel - Facilitates the optimization of Facebook ads for our products and tracks conversions.


3.3.6 WhatsApp Newsletter System - Helps us communicate offers, news, and other updates via WhatsApp.


3.3.7 Shopify - Powers our online store, assisting in product listings, order processing, and customer management.


3.3.8 Shopify Plugins - Additional tools to enhance functionality and user experience in our store.


3.3.9 Any additional tools you integrate will be diligently updated here for transparency.


  1. Data Processing for the Provision of Our Services

4.1 Website Optimization 

We utilize various cookies and tools to enhance our website performance, ensuring seamless user experience.


  1. Recipients Outside the EU

With certain tools, data may be transferred to servers outside the EU, always in compliance with the GDPR's data protection requirements.


  1. Your Rights

6.1 Overview - As a user, you have the right to request information, correction, deletion, or restriction of your personal data.


6.2 Right of Withdrawal - You can withdraw consent to data processing anytime. A simple email notification to our data protection officer will suffice.


  1. Data Security

We employ technical and organisational measures to protect your data against unauthorised access, loss, or destruction.